Terms & Privacy

 

SHIPPING

 

At MARLO, every hat is created with intention and sent as a personal companion — a piece that moves with the wanderer it belongs to.

We proudly offer international shipping, delivering MARLO hats to wanderers across the world.


 

PROCESSING TIME

Each order is carefully prepared within 1–2 business days after it is placed.

Once ready, your piece is handed to a trusted delivery partner and begins its journey to you.


 

ESTIMATED DELIVERY TIME

International delivery usually takes 5–10 business days, depending on your location.

Please note that delivery times may vary due to customs procedures, local courier schedules, or peak seasons such as holidays.


 

INTERNATIONAL SHIPPING&COST

MARLO ships worldwide.

Depending on your country’s regulations, customs duties, import taxes, and handling fees may apply upon arrival. These charges are determined by local authorities and are the responsibility of the recipient.

We encourage you to check your country’s customs policies before placing an order.

All international parcels are sent with tracking, so you can follow your MARLO piece from our hands to yours.


SHIPPING CARRIERS

We work with trusted, global carriers, selected based on your location to ensure the safest and most efficient delivery possible.

Once your order ships, you will receive a tracking number by email.


 

IMPORTANT NOTE

While we take great care in sending out every order, occasional delays may occur due to customs, weather conditions, or regional delivery limitations beyond our control.

By placing an international order, you acknowledge and accept responsibility for any additional customs charges that may be applied by your local authorities.


 

RETURNS&EXCHANGES

For information about returns or exchanges, please refer to our
Returns & Exchanges Policy.


If you need assistance with shipping or delivery, please contact us at:
hello@marlostudio.com

With presence,
MARLO
Not a hat. The art of your presence.

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